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Cart

3
₹405.00

Cart

Freeze Dried Mango
Quantity ₹135.00
Freeze Dried Pineapple
Quantity ₹135.00
Freeze Dried Black Jamun
Quantity ₹135.00
Products you may like
Payment Details
Sub Total ₹405.00
Apply
View Coupons
freeship
Free shipping
maheshprajapati156
Goaffpro
nikhileshreddy155
Goaffpro

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New Customer? Start here

Cart

3
₹405.00

Cart

Freeze Dried Mango
Quantity ₹135.00
Freeze Dried Pineapple
Quantity ₹135.00
Freeze Dried Black Jamun
Quantity ₹135.00
Products you may like
Payment Details
Sub Total ₹405.00
Apply
View Coupons
freeship
Free shipping
maheshprajapati156
Goaffpro
nikhileshreddy155
Goaffpro

View cartCheckout

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Refund Policy

Table of Contents

At GSV EXIM OPC PRIVATE LIMITED, we want you to be completely satisfied with your purchase. However, we understand that sometimes things may not go as planned. This policy outlines the circumstances under which you can receive a refund for your order.

When can I receive a refund?

You are eligible for a full refund under the following conditions:

  • Incorrect or damaged items: If you receive an item that is incorrect or damaged in transit, please contact us within 7 days of receiving your order. We’ll be happy to arrange a return and issue a full refund for the product cost and any applicable shipping charges.
  • Order cancellation: If you need to cancel your order before it ships, we can offer a full refund. Please contact us as soon as possible at [email address removed] to initiate a cancellation.

What is not refundable?

  • We cannot offer refunds for items that are returned after 7 days of receiving your order.
  • Products that are not in their original packaging or are damaged due to customer misuse are not eligible for refunds.
  • Shipping charges are generally non-refundable, except in cases of incorrect or damaged items.

How will I receive my refund?

Once we receive your returned item (if applicable) and verify it meets the return criteria, we will process your refund within 5-7 business days. The refunded amount will be credited to the original payment method used for your purchase.

How do I request a refund?

To initiate a return or request a refund, please contact our customer support team by emailing support@gsvexim.com with your order ID and a brief explanation of the reason for your return. Our team will be happy to assist you further.

How do I return the products?

Unfortunately, Returns are not accepted for these product.

How long does it usually take for refunds to be processed?

Original Mode of Payment Refunded to Timeline
Credit Card Source (the same card from which original transaction was done) 7-9 working days from the date when refund was processed by the merchant. The average is 2 days.
Credit Card + Wallet i) The Credit Card amount is refunded back to source (the same card from which original transaction was done)
ii) The Wallet amount is refunded to Wallet. 		i) Credit Card is refunded in 7-9 working days from the date when refund was processed by the merchant. The average is 2 days.
ii) Wallet refund is immediate.
Debit Card Source (the same card from which original transaction was done) 7-9 working days from the date when refund was processed by the merchant. The average is 2 days.
Debit Card + Wallet i) The Debit Card amount is refunded back to source (the same card from which original transaction was done)
ii) The Wallet amount is refunded to Wallet. 		i) Debit Card is refunded in 7-9 working days from the date when refund was processed by the merchant. The average is 3-4 days.
ii)The refund to wallet is immediate
UPI The refund is credited to the UPI linked account using IMPS. Refund is credited back on the same or the next day.
UPI + Wallet i)The wallet amount is refunded back to the user’s wallet.
ii)UPI amount is refunded back to the user’s account using IMPS. 		i)Refund to wallet is immediate.
ii)For IMPS, the refund is credited back on the same or the next day.
Wallet The amount is refunded back to the user’s wallet. Refund to wallet is immediate.

For payments made through other UPI compliant apps(external VPA), the refund is credited to the customer’s account in 3 days.

 

Will keep on posting the update on the Refund TATs as and when there are changes. Please keep on tracking the updates.

We strive to provide excellent customer service. If you have any questions regarding our refund policy or the return process, 

please don’t hesitate to contact us using the information provided on our Contact page.

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